Privacy Policy

At Stack-Fish, we believe your trust is earned through transparency. This policy walks you through every stage of your interaction with us, from your first visit to the moment you complete a purchase, and explains exactly how your information is handled along the way.

Our Commitment to Your Privacy

We are committed to safeguarding the details you share with us. The following sections describe our practices in plain terms, so you always know where your data goes and why.

Information We Gather During Your Visit

Simply browsing our store tells us a little bit about your setup. Our systems automatically receive your computer’s internet protocol (IP) address, which gives us a general sense of the browser and operating system you are using. This helps us ensure the site works well for everyone.

Completing a Purchase: What We Collect and Why

When you decide to buy something, the process naturally requires more detail. During the buying and selling process, you provide us with personal information such as your name, address, and email address. We use this solely to fulfill your order and keep you updated on its progress. Additionally, if you give us your permission, we may also send you emails about our store, new products, and other updates.

Your Consent and How to Manage It

Your consent is the foundation of our data use. When you take an action like completing a transaction, verifying your credit card, placing an order, arranging for a delivery, or returning a purchase, we consider that as your implied consent for us to collect and use your information for that specific purpose only.

For any other reason, particularly a secondary one like marketing, we will take a different approach. We will either ask you directly for your expressed consent or give you a clear opportunity to decline.

You are always in control. If you change your mind after opting in, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time. To do so, simply reach out to us at: [email protected]

How Shopify Powers Our Store and Protects Your Data

Our online store is built on a platform provided by Shopify Inc. They supply the e-commerce infrastructure that allows us to showcase and sell our products to you. Your data is stored on Shopify’s secure servers, within their databases and applications, and is protected behind a firewall.

We may also need to disclose your personal information if we are legally required to do so, or if you breach our Terms of Service.

Payment Processing and Security Standards

If you select a direct payment gateway to finalize your purchase, Shopify will store your credit card data. This information is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is kept only for as long as it takes to complete your purchase. Once the transaction is finalized, that specific purchase transaction information is deleted.

All direct payment gateways follow the security standards set by PCI-DSS, which is managed by the PCI Security Standards Council. This council is a collaborative effort founded by major card brands including Visa, Mastercard, American Express, and Discover. These requirements help ensure the secure handling of credit card information by our store and its service providers. For a deeper understanding, you might find it helpful to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or their Privacy Statement (https://www.shopify.com/legal/privacy).

The Role of Third-Party Services

Generally, the third-party providers we engage will only collect, use, and disclose your information to the extent necessary for them to perform the services they provide to us.

However, some providers, particularly payment gateways and other payment transaction processors, maintain their own privacy policies regarding the information we must share with them for your purchase-related transactions. We strongly recommend that you read their privacy policies to understand how your personal information will be managed by those providers.

A Note on Jurisdiction and Data Transfer

It is important to remember that certain providers may be located in, or have facilities in, a different jurisdiction than you or us. If you choose to proceed with a transaction that involves a third-party service provider, your information may then become subject to the laws of the jurisdiction(s) where that provider or its facilities are based.

For instance, if you are located in Canada and your transaction is processed by a payment gateway in the United States, your personal information used in that transaction could be subject to disclosure under United States legislation, including the Patriot Act.

Leaving Stack-Fish: External Links

When you click on links within our store, they may direct you away from our site. Once you leave our website or are redirected to a third-party site or application, this Privacy Policy and our website’s Terms of Service no longer apply to you. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

How We Keep Your Information Safe

We take reasonable precautions and adhere to industry best practices to protect your personal information from inappropriate loss, misuse, unauthorized access, disclosure, alteration, or destruction.

When you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies We Use to Improve Your Experience

Below is a list of cookies we use. We are sharing this so you can make an informed choice about whether to opt out of cookies.

• _session_id, unique token, sessional: Allows Shopify to store information about your session (referrer, landing page, etc).
• _shopify_visit, no data held, Persistent for 30 minutes from the last visit: Used by our website provider’s internal stats tracker to record the number of visits.
• _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day: Counts the number of visits to a store by a single customer.
• cart, unique token, persistent for 2 weeks: Stores information about the contents of your cart.
• _secure_session_id, unique token, sessional
• storefront_digest, unique token, indefinite: If the shop has a password, this is used to determine if the current visitor has access.

Who Can Use Our Site

By using this site, you confirm that you are at least the age of majority in your state or province of residence. Alternatively, you confirm that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.

Updates to This Policy

We reserve the right to modify this privacy policy at any time, so we encourage you to review it frequently. Any changes or clarifications will take effect immediately upon being posted to the website. Should we make material changes to this policy, we will notify you here that it has been updated. This ensures you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Business Transitions

If our store is acquired or merged with another company, your information may be transferred to the new owners. This allows us to continue selling products to you under the new business structure.

Reaching Our Privacy Compliance Officer

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer directly at: [email protected]